Hard Reset - DROID RAZR M by MOTOROLA
Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.
Pictures, Videos and Music will also be removed. It is recommended to backup this data unless willing to lose it.
Personal data such as WiFi passwords, Browser bookmarks, User dictionary, a list of installed Market applications and other customized settings can be backed up to and restored from Google's servers.
Disable Automatic Restore prior to performing a hard (factory) reset when attempting to determine whether a 3rd party application is the cause of an Operating System / Application issue.
Preferred method
Alternate method
- From a home screen, select Apps.
- From the APPS tab, select Settings.
- From the PERSONAL section, select Privacy.
- From the PERSONAL DATA section, select Factory data reset.
- Select Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
- Select Erase everything. Allow several minutes for the factory data reset and reboot processes to complete.
- Refer to Initial Activation and Setup.
- Ensure the device is powered off.
- To power off, press and hold the Power button.
- Select Power off.
- Select OK. Allow several seconds for the device to power off.
- To power off, press and hold the Power button.
- Simultaneously press and hold the Power button+Volume up key until Android system recovery screen (exclamation point with an android figure) appears then release.
- From the Android system recovery screen, press and hold the Volume down key, press the Volume up key then release.
- Select wipe data/factory reset. Utilize the volume keys to highlight and the Power button to select.
- Select Yes -- delete all user data. Allow several seconds for the factory data reset process to complete.
- Select reboot system now. Allow several minutes for the reboot process to complete.
- Refer to Initial Activation and Setup.