Calling Features: # Features

Description

# Features allow you to check key account information from your wireless phone – airtime free. It's a great option when you are unable to login to My Verizon online. You can access the following info:

#MIN - Check current month's unbilled airtime usage*
#BAL - Check your current account balance
#DATA - Check the amount of data and messaging you have used during your current bill cycle
#PMT - Make a payment
#UPG - Check your upgrade status

The information will be stated verbally and you'll also receive a free text message.

How to Get It

This feature is available to all Verizon Wireless customers.

How to Use It

Dial # plus the 3-4 numbers that correspond with the letters you want and then press SEND.

#MIN = #646
#BAL = #225
#DATA = #3282
#PMT = #768

The information will be stated verbally and you’ll also receive a free text message.

Support Links

Verizon Wireless Explore Website

How can I check my balance from my phone?

#BAL (# 225)+SEND
#MIN (# 646)+SEND
#PMT (# 768)+SEND
#DATA (# 3282)+SEND

Can I check my minute usage on my Family SharePlan® from my phone?

Yes. Call #MIN (# 646) from your mobile phone. You’ll have the option to listen to the total Family SharePlan minute usage after hearing your individual usage. A second free text message will be sent to your phone with the minute usage for your Family SharePlan.

When I check my minute usage by dialing #MIN on my phone, how frequently is the information updated?

#MIN is an estimate of the minutes used since your last statement date. The estimate is typically updated within the last 24 hours. This estimate may not include usage outside your local calling area.

I checked my minute usage by dialing #MIN on my phone. When does this minute usage start over?

Your minutes start over at midnight of the last day of your billing period. To identify your billing period:

Sign In to My Verizon.
Select "My Bill."
Look under the "Statement Summary" section to find the beginning and ending date of your billing period.

What are all of the ways to check my data usage?

You can dial #DATA + SEND from your handset (airtime free) or login to My Verizon to check your data usage.

All FAQs

Important Information

*This is an estimate of the minutes used since your last invoice date through {Last_Minutes_Date/Time}. This estimate may not include airtime used outside of your local calling area. You will not receive a free text message if you have a text message block on your line of service. #MIN refreshes minute information at different time intervals depending on the billing system and Area switches. The recording and text message provide the date and time of the last update.

#MIN, #BAL, #DATA or #PMT are only available when on the Verizon Wireless network while in Canada because these feature codes are Verizon Wireless specific and work only on a VZW mobile switch. VZW doesn't have in Canada, in general. Also, while in the U.S., customers can only access the same feature codes while in a Verizon Wireless market.

Support