Support
Verizon Mobile Support
Need help? Just choose a topic below:
Device
Learn how to use and troubleshoot your device and its features.
Features & Services
See what Verizon has to offer, view FAQs, and more.
Account
Learn more about billing and payment options.
Plan
Get to know your plan, and the plans that are available to you.
Additional Help
Block / Unblock numbers - Usage Controls
How do I block unwanted text messages?
Adding / Removing Call and Message Blocking Restrictions
Resetting the password for a Verizon Wireless website
How do I replace my lost, accidentally damaged or stolen device if I have equipment protection?
How do I change my mobile number?
My phone is broken and it is a long time before my upgrade eligibility date. What can I do?
How do I upgrade my device?
Why does my bill show two calls starting at the same time?
Enabling / Disabling Call Forwarding