<p><a name="top"></a>There are four ways to monitor your voice, messaging and data usage:</p> <ul> <li><a href="#alerts">Usage Alerts </a>–&nbsp; A free online service that helps you monitor your usage via text messages sent directly to your mobile device <br><br></li> <li><a href="#meters">My Verizon Usage Meters</a> – A free Web service for monitoring your usage<br><br></li> <li><a href="#mindata">#MIN and #DATA </a>– A free automated phone service that provides usage information to you over the phone<br><br></li> <li><a target="" title="" href="http://www.verizonwireless.com/support/features/data_services/family-base.html">Verizon FamilyBase™</a> – A service that you can use to monitor the activity of each device on your account, set usage limits for each device and help your children understand how to use their devices responsibly and safely<br><br></li> </ul> <table cellpadding="3" cellspacing="0" border="0"> <tbody> <tr> <td style="border: 0px solid #cccccc; width: 100px;">&nbsp;</td> <td style="background-color: #000000; border: #8e8e8e 1px solid;" valign="top"><strong><span style="color: #ffffff;" color="#ffffff">Usage Alerts&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br></span></strong></td> <td style="background-color: #000000; border: #8e8e8e 1px solid;" valign="top"><strong><span style="color: #ffffff;" color="#ffffff">My Verizon <br>Usage Meters</span></strong></td> <td style="background-color: #000000; border: #8e8e8e 1px solid;" valign="top"><strong><span style="color: #ffffff;" color="#ffffff">#MIN and #DATA</span></strong></td> <td style="background-color: #000000; border: #8e8e8e 1px solid;" valign="top"><strong><span style="color: #ffffff;" color="#ffffff">Verizon FamilyBase<br></span></strong></td> </tr> <tr> <td style="border: #8e8e8e 1px solid;" valign="top"><strong>Cost</strong></td> <td style="border: #8e8e8e 1px solid;" valign="top">Free</td> <td style="border: #8e8e8e 1px solid;" valign="top">Free</td> <td style="border: #8e8e8e 1px solid;" valign="top">Free</td> <td style="border: #8e8e8e 1px solid;" valign="top">$5/month for up to 10 lines<br></td> </tr> <tr style="border: 1px solid #8e8e8e;" align="left"> <td style="border: #8e8e8e 1px solid;" valign="top"><strong>Access Method</strong></td> <td style="border: #8e8e8e 1px solid;" valign="top">• Text Message<br>• Email</td> <td style="border: #8e8e8e 1px solid;" valign="top">Online</td> <td style="border: #8e8e8e 1px solid;" valign="top">• Phone<br>• Text Message</td> <td style="border: #8e8e8e 1px solid;" valign="top">• Verizon FamilyBase website<br>• My Verizon Mobile<br>• FamilyBase app for compatible devices<br></td> </tr> <tr> <td style="border: #8e8e8e 1px solid;" valign="top"><strong>Provides Automatic Notifications</strong></td> <td style="border: #8e8e8e 1px solid;">Yes</td> <td style="border: #8e8e8e 1px solid;">No</td> <td style="border: #8e8e8e 1px solid;">No</td> <td style="border: #8e8e8e 1px solid;">Yes</td> </tr> </tbody> </table> <br><strong><strong><span style="color: #ff0000;"><a name="alerts"></a></span></strong></strong><hr> <p><strong><span style="color: #ff0000;">Usage Alerts</span></strong></p> <p>Usage alerts are free and will automatically be sent to you by text message and email (if we have a valid email address).<br></p><ul><li><b>Alerts for The MORE Everything Plan:</b> Alerts will be sent to all lines that are sharing when your account reaches 75%, 90% and 100% of your monthly allowance. Additional alerts will be sent at 90% of each overage allowance.</li><li><b>Individual Data Alerts:</b> If you have usage based data pricing (i.e., a certain amount of data allotted to each line), the alerts will be sent to the Account Owner and the individual line at 75%, 90% and 100% of the monthly domestic allowance. Additional alerts will be sent at 90% of each overage allowance. <br></li><li><b>Voice and Messaging Alerts:</b> If you don’t have unlimited minutes or messaging, alerts will be sent when you reach 75%, 90%, 100% and 105% of your monthly domestic allowance. </li></ul><br><br>Account Owners can also add up to 3 additional Verizon Wireless mobile numbers to receive text alerts and up to 3 additional email addresses to receive alerts.<br><ul><li><b>International Welcome Text Messages:</b> Upon arrival at your international destination, you’ll receive welcome text messages. These free messages provide important information such as standard rates for voice, data and text messaging, as well as details on how to contact our 24/7 Global Support team.</li><li><b>International Roaming Monitor Messages:</b> If you are using data globally, we’ll send you a notification (by text message and email, if available) before you incur a significant overage charge.<br></li></ul><p>Lines that employ static IP or private network solutions aren’t visible to the system we use to manage our data Usage Alerts, and the data they use isn’t calculated as part of your account’s data usage therefore if you have these lines on your account, you may receive alerts that under-report your actual data usage. These MORE Everything accounts will receive alerts based only on the data used by the lines without these services.<br></p><strong><br></strong> <p><strong>How to Get It</strong></p> <p>Usage Alerts are included with all usage-based plans; no initial setup is required.<strong><br></strong></p> <strong></strong><p></p> <a name="how_to_use"></a><p><strong>How to Use It</strong></p>To modify the frequency of usage alerts:<br>&nbsp;<br><ol><li>Go to the <a target="_blank" title="" href="https://wbillpay.verizonwireless.com/vzw/accountholder/rtr/RTRUpdateAlertThresholdsInCCES.action">Usage Alerts</a> page in My Verizon.</li><li>If you have multiple devices eligible for Usage Alerts, select the line you’d like to manage.<br><br>Note: If a line shares minutes, messages or data, you only need to set the threshold on one line.</li><li>Review and select the alert notifications you want to receive. <br><br>Note: When a marker has a check mark in it, that means the alert is turned on.</li><li>Click <b>Save All Alerts</b>.</li><li>Click <b>Ok</b>.<br></li></ol><br>To modify who receives Usage Alerts:<br><ol><li>Go to the <a target="_blank" title="" href="https://wbillpay.verizonwireless.com/vzw/accountholder/rtr/RTRUpdateAlertThresholdsInCCES.action">Usage Alerts</a> page in My Verizon.</li><li>If you have multiple devices eligible for Usage Alerts, select the line you’d like to manage.<br><br>Note: If a line shares minutes, messages or data, you only need to set the threshold on one line.</li><li>Scroll down to the Who to Alert section.</li><li>Click <b>Add Text Message Recipient</b> or <b>Add Email Recipient</b>.</li><li>Enter a mobile phone number or email address into the field that appears.</li><li>Click <b>Save</b> next to the field.</li></ol><p><a href="#top">Back to top</a></p> <p><strong><span style="color: #ff0000;"><a name="meters"></a></span></strong></p> <hr> <p><strong><span style="color: #ff0000;">My Verizon Usage Meters</span></strong></p> <p>This tool allows you to monitor your usage online from your computer. In <a target="_blank" href="https://login.verizonwireless.com/amserver/UI/Login">My Verizon</a>, you can see your voice, messaging and data usage for the current bill cycle. The My Usage section of the Home screen provides visual usage meters, so you can track how your usage compares to the limits in your plan.&nbsp;&nbsp; <br><br>If you’re not near a computer, the same tools are available through My Verizon Mobile. You can monitor usage and view usage meters directly from your device.</p> <p><strong>How to Get It</strong></p> <p>This tool is automatically included with your <a target="_blank" href="https://login.verizonwireless.com/amserver/UI/Login">My Verizon account.</a>&nbsp;</p> <p><strong>How to Use It</strong></p> <ol> <li>Go to the <a target="_blank" href="https://ebillpay.verizonwireless.com/vzw/secure/router.action">Overview page</a> in My Verizon.&nbsp; <br><br></li> <li>Under the <strong>My Usage</strong> section at the top of the screen, select the <strong>Minutes Used</strong>, <strong>Texts Used</strong> or <strong>Data Used</strong> sections to view each usage meter.<br><br></li> <li>Select a different line from the dropdown box under the My Device section to view usage for other lines, if applicable.<br><br></li> <li>You can also select the <strong>Usage Details</strong> link to see detailed usage information.</li> </ol> <p><a href="#top">Back to top</a></p> <p><strong><span style="color: #ff0000;"><a name="mindata"></a></span></strong></p> <hr> <p><strong><span style="color: #ff0000;">#MIN and #DATA</span></strong><br><br>These tools are short codes that you can dial from your mobile phone to receive voice, messaging and data usage information.</p> <ul> <li><strong>#MIN (#646):&nbsp;</strong> If you dial #MIN, we will send you a free text message with an estimate of the domestic calling minutes you have used during your current bill cycle. If you stay on the line, we’ll also provide the information verbally.<br><br> <ul> <li>Selecting Option 2 will provide messaging usage information.<br><br></li> <li>Selecting Option 3 will provide data usage information.<br><br></li> </ul> </li> <li><strong>#DATA (#3282):&nbsp;</strong> If you dial #DATA, we will send you a free text message with an estimate of the amount of data and messaging you have used during your current bill cycle. If you stay on the line, we’ll also provide this information verbally.</li> </ul> <p><strong>How to Get It</strong><br><br>These tools are included with a standard monthly plan.<br><br><strong>How to Use It</strong></p> <ol> <li>Dial <strong>#MIN (#646)</strong> or <strong>#DATA (#3282)</strong> from your mobile phone.<br><br></li> <li>You will receive a free text message with your usage information. <br><br></li> <li>Your usage information will also be provided to you verbally if you stay on the line.&nbsp; <br><br></li> <li>Select other options using your dial pad to receive other usage information.</li> </ol> <p><a href="#top">Back to top</a><br><br><strong><span style="color: #ff0000;"><a name="controls"></a></span></strong></p> <hr> <p><strong><span style="color: #ff0000;">Usage Controls</span></strong><br><br>Usage Controls allows you to manage and control your family’s mobile device usage for a monthly fee of $4.99/line. Usage Controls has a number of features, including the alerting functions below, which provide free text alerts:</p> <ul> <li>Usage Limits</li> <li>Time Restrictions</li> <li>Blocked Numbers</li> <li>Trusted Numbers</li> </ul> <p>For details on each of these control options, refer to the How to Use It section below.<br><br>To learn more about Usage Controls, visit our <a target="_blank" href="https://wbillpay.verizonwireless.com/vzw/accountholder/uc/UCDashboard.action">Usage Controls page</a>.<br><br><strong>How to Get It</strong></p> <ol> <li>Go to <a target="_blank" href="https://wbillpay.verizonwireless.com/vzw/secure/safeguards/securitySuite.action">Manage Verizon Family Safeguards &amp; Controls page in My Verizon.</a>&nbsp; <br><br></li> <li>Select the <strong>View Details &amp; Edit</strong> link to the right of Usage Controls, if you've already subscribed.<br><br></li> <li>Otherwise, select <strong>Add Now</strong> next to Usage Controls to subscribe to this tool.<br><br></li> <li>Once subscribed, you are ready to begin managing your Usage Control settings.</li> </ol> <p><strong>How to Use It</strong></p> <ol> <li>In My Verizon, go to <a target="_blank" href="https://wbillpay.verizonwireless.com/vzw/secure/safeguards/securitySuite.action">Manage Verizon Family Safeguards &amp; Controls.</a> <br><br></li> <li>Select <strong>View Details &amp; Edit</strong> to the right of Usage Controls to access the Usage Controls page.<br><br></li> <li>Click on any of the following links to manage your Usage Controls:<br><br> <ul> <li><strong>Usage Limits</strong>- Set limits for data, minutes, messages and purchases that can be used during a bill cycle<br><br></li> <li><strong>Time Restrictions</strong> - Limit and control mobile device use during certain times of the day or days of the week<br><br></li> <li><strong>Blocked Numbers</strong> - Restrict calls and messages with phone numbers that you designate<br><br></li> <li><strong>Trusted Numbers</strong> - Establish phone numbers from which calls and messages are allowed, regardless of any other Usage Controls or restrictions<br><br></li> </ul> </li> <li>Modify your Usage Controls as desired, and save your changes before leaving each tab.</li> </ol> <p><a href="#top">Back to top</a></p>
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