- Benefits of Software Upgrade (*PDF)
Benefits of downloading and installing the new software enhancements.
- Software Update Instructions (*PDF)
Download the latest software for your Samsung Galaxy Note II.
Go to Support Please make sure your battery is fully charged, and you are receiving a strong Verizon Wireless or Wi-Fi signal before beginning your software update.
*To view the PDF, you may need to download the free Adobe Acrobat Reader.